Service Desk Analyst - £22,000 - £25,000 - Maidenhead

The company

This exciting Service Desk Analyst vacancy is based in modern offices at my Client's European HQ in Maidenhead. They are a fast-growing company and have an unrivalled reputation in their field.

The role

• Diagnosing connectivity problems

• Managing any incoming queries in a timely manner

• Providing support to various departments in the company

• Dealing with processes in the dispatch and operational side

What you'll need to be successful

• 2+ years commercial experience in IT support i.e. 1st/2nd line support

• Experience in the technology/telecoms sector

• Great communication skills

• Be able to use your own initiative

• Advanced skills in Excel is a necessity

• Well known experience in ticket management system

How to proceed

If you're interested in this position, then please contact me on one of the following

Ashley.lopez@wademacdonald.com T: 01189 559 508 M: 07799 506 248

Applications are encouraged from all candidates meeting or exceeding the minimum criteria for the role regardless of age, disability, gender, orientation, race, religion or ethnicity.