£25000 - £34000 per annum
7 months ago
Senior Pensions Administrator - Reading - £25000 - £34000 - Permanent
Opportunity for a Senior Pensions Administrator to join this impressive and well-established business based in the heart of Reading. As a business they are passionate about people and strive to offer both a progressive and professional environment.
Managing day-to-day activities of staff to ensure efficient and effective delivery of client work to agreed deadlines to comply with legislative and client's requirements.
Acting as a key member of the pensions administration team, providing support to the assigned administration manager and where applicable, deputising for administration manager when absent.
Day to day management of client relationships with trustees, scheme members and corporate clients, acting as first point of contact where applicable, taking a proactive stance to gain an extensive knowledge of their assigned client portfolio.
Project managing annual projects such as renewals, benefit statements, life assurance, PHI and pension increases. Handling any data processing and administration tasks, ensuring projects are fully monitored and completed in line with customer and legislation requirements.
Ensuring standard documentation is scheme specific, and incorporating them into existing procedures.
Preparing for and where appropriate participating in trustee meetings.
Handling complex pensions queries and pensions consultative advice.
Performing complex manual benefits calculations.
Producing ad-hoc and standard letters to 'final letter standards' in response to customer queries.
Managing ad-hoc projects and exercises, e.g. bulk mailshots to scheme members.
Updating relevant pensions administration databases and systems.
Maintaining scheme control files.
Monitoring, delegating and co-ordinating workflow, reporting regularly to administration manager on progress and issue management.
Monitoring on going procedural developments and implementing changes to procedures where required.
Checking of work completed by more junior staff at associate and associate II levels, including calculations, correspondence, reports and data updates.
Informal training and mentoring of more junior members of the team.
Assisting in appraisals and the recruitment process where required, as well as supporting administration manager in general HR, induction and performance issues.
Contributing to technical sub-committees (TSC) and technical administration discussions.
Providing possible assistance to the administration manager in the billing process.
Keeping abreast of technical and legislative developments within the pensions industry.
Working closely with other departments/teams both internal and external to the Company in order to provide a total service to our clients.
Applications are encouraged from all candidates meeting or exceeding the minimum criteria for the role regardless of age, disability, gender, orientation, race, religion or ethnicity.