£12 - £14 per hour
10 months ago
Sales Order Processing - £12 - £14 per hour - Temporary to permanent - Theale
My fantastic client requires a sales order processoron a temporary to permanent basis.
Building and maintaining relationships with key clients and key personnel within customer companies.
Conducting business reviews to ensure clients are satisfied with their products and services.
Alerting the sales team to opportunities for further sales within key clients.
Letting customers know about other products the company offers.
Attending meetings with clients to build relationships with existing accounts.
Achieving client relationship targets and KPI's as set by Management.
Working closely with Account Managers and Sales Consultants.
Escalating and resolving areas of concern as raised by clients according to TBMS
Carrying out client satisfaction surveys and reviews.
Monitoring company performance against service level agreements and flagging potential issues.
Updating the CRM and ensuring account managers are aware of changes within clients.
Passing leads to the sales team and following up on progress.
Liaising with internal departments to ensure client needs are fulfilled effectively.
Processing of sales orders, invoicing upon despatch or receipt, management of weekly statements providing information to each customer
Routine preparation and support of customer concerns reporting to Account Managers and Sales
Applications are encouraged from all candidates meeting or exceeding the minimum criteria for the role regardless of age, disability, gender, orientation, race, religion or ethnicity.