Order to Cash Coordinator

Order to Cash Coordinator

  • Location

    Watford, Hertfordshire

  • Sector:

    Accountancy & Finance

  • Job type:


  • Salary:

    £23000 - £24000 per annum

  • Contact:

    Zoe Jones

  • Contact email:


  • Job ref:


  • Published:

    about 1 year ago

  • Expiry date:


  • Startdate:


  • Consultant:


Order to Cash Coordinator - Fluent in French - £24,000 - Watford

The company
My client, a world renowned company in Watford are looking for a Customer Operations Account Coordinator to join their amazing team.

The role
To manage customer orders
To respond effectively to queries relating to customer orders and deliveries
To manage deliveries in line with customer expectations, liaising with third party warehouses and other supply chain contacts
To resolve customer complaints and invoice queries
To raise credits & adjustments on customer accounts and to liaise with credit & collections to ensure any outstanding customer deductions are resolved in a timely manner
To understand the operational requirements of key customers
To implement process improvements
To ensure that customer account records are kept up to date for audit purposes
To identify and resolve with the data management team any master data errors affecting the OTC process
To provide support for other members of the team

What you'll need to be successful
Proven customer service Experience
Excellent communication skills with both oral & written
French (French with Italian and any other European languages is an advantage)
An ability to work on own initiative
Outlook, Excel, Word and PowerPoint
SAP experience would be an advantage
An ability to prioritise workload
Able to work under pressure

What you'll receive in return
Flexible working
25 holidays + 8 Bank holidays
Opportunities for internal progression within departments

How to proceed
This is an excellent opportunity please call Zoe Jones on 01189 559 514 if this is of interest to you or please feel free to recommend a friend, we have a refer a friend scheme.

Applications are encouraged from all candidates meeting or exceeding the minimum criteria for the role regardless of age, disability, gender, orientation, race, religion or ethnicity.