Morgage Administrator - £23000 - £27000 - Basingstoke - Permanent

The Company
An expanding Financial Services business based in outstanding office in Basingstoke are looking for a Senior Business Analyst to join their dynamic team. This organisation has been going from strength-to-strength over the past decade and her experienced their growth both organically and through acquisition.

The duties:

• To process mortgage applications, from the point the broker keys the application to offer
• To be the first point of contact on the telephone for our Intermediary panel
• To make outbound calls following up on documentation, second charge consent, valuations and escalate any cases where you feel timescales are not being met
• To provide technical assistance to the Intermediary panel
• Where a case is to be declined, ensure you understand the rationale by speaking to the underwriter
• Strong communication skills to liaise with Customer, Intermediaries, Solicitors and other third parties
• To manage a pipeline of mortgage applications from receipt through to completion
• Work with the underwriting team and completions team, to ensure prompt issue of documentation, valuation instruction and offer production
• To work as part of the Lending team, to achieve the required completion target, assisting the completions team where required with quick and concise answers
• To assist with ad hoc projects
• Assisting with the production and preparation of monthly reporting as required
• Maintain an excellent level of quality in all tasks undertaken

What you will need to be successful:

• 2+ years working in a similar position
• Focused on the Customer
• Can do attitude
• Attention to detail
• Prepared to challenge, but in a constructive manner

How to proceed:
Please email your CV to max.courtnage@wademacdonald.com or apply below

Applications are encouraged from all candidates meeting or exceeding the minimum criteria for the role regardless of age, disability, gender, orientation, race, religion or ethnicity.