Mortgage Administrator

Mortgage Administrator

  • Location

    Basingstoke, Hampshire

  • Sector:

    Accountancy & Finance

  • Job type:


  • Salary:

    £23000 - £27000 per annum

  • Contact:

    Maximilian Courtnage

  • Contact email:


  • Job ref:


  • Published:

    5 months ago

  • Expiry date:


  • Startdate:


  • Consultant:


Morgage Administrator - £23000 - £27000 - Basingstoke - Permanent

The Company
An expanding Financial Services business based in outstanding office in Basingstoke are looking for a Senior Business Analyst to join their dynamic team. This organisation has been going from strength-to-strength over the past decade and her experienced their growth both organically and through acquisition.

The duties:

  • To process mortgage applications, from the point the broker keys the application to offer
  • To be the first point of contact on the telephone for our Intermediary panel
  • To make outbound calls following up on documentation, second charge consent, valuations and escalate any cases where you feel timescales are not being met
  • To provide technical assistance to the Intermediary panel
  • Where a case is to be declined, ensure you understand the rationale by speaking to the underwriter
  • Strong communication skills to liaise with Customer, Intermediaries, Solicitors and other third parties
  • To manage a pipeline of mortgage applications from receipt through to completion
  • Work with the underwriting team and completions team, to ensure prompt issue of documentation, valuation instruction and offer production
  • To work as part of the Lending team, to achieve the required completion target, assisting the completions team where required with quick and concise answers
  • To assist with ad hoc projects
  • Assisting with the production and preparation of monthly reporting as required
  • Maintain an excellent level of quality in all tasks undertaken

What you will need to be successful:

  • 2+ years working in a similar position
  • Focused on the Customer
  • Can do attitude
  • Attention to detail
  • Prepared to challenge, but in a constructive manner

How to proceed:
Please email your CV to max.courtnage@wademacdonald.com or apply below

Applications are encouraged from all candidates meeting or exceeding the minimum criteria for the role regardless of age, disability, gender, orientation, race, religion or ethnicity.