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Community Engagement Officer

Community Engagement Officer

  • Location

    Maidenhead, Berkshire

  • Sector:

    Accountancy & Finance

  • Job type:

    Temporary

  • Salary:

    £13 - £15 per hour + Holiday

  • Contact:

    Maximilian Courtnage

  • Contact email:

    Max.Courtnage@wademacdonald.com

  • Job ref:

    25599/001_1554221230

  • Published:

    7 months ago

  • Duration:

    3 Months

  • Expiry date:

    2019-04-14

  • Startdate:

    ASAP

  • Consultant:

    #

Community Engagement Officer - 3 month contract - £14 - £16 per hour - Maidenhead

  • To design, review, and implement the organisation's customer engagement strategy in line with Homes England standards.
  • Lead the promotion and recruitment of customers across a range of engagement structures and opportunities ensuring they are accessible and responsive to residents' diverse needs.
  • Manage an effective governance and scrutiny structure where customers are empowered with the capacity to work with Board and executive team to deliver co-regulation.
  • Facilitate collaborative working between the organisation, stakeholders and customers to ensure services are designed to meet customer need whilst ensuring value for money.
  • This includes setting standards, agreeing investment and management of services locally.
  • Develop effective partnerships with the local authority and other partnering agencies to help create sustainable communities.
  • Work collaboratively with the PR team to facilitate and manage an annual tenant award scheme.
  • Consult with residents in relation to major internal/external works and refurbishment programmes ensuring customers have the opportunity to exercise tenant choice. This includes consultation on service standards inc. void standard, rent arrears processes.
  • To take on other duties commensurate with this post as directed/delegated by the Customer Service Manager.

Community Engagement Officer - 3 month contract - £14 - £16 per hour - Maidenhead

Applications are encouraged from all candidates meeting or exceeding the minimum criteria for the role regardless of age, disability, gender, orientation, race, religion or ethnicity.