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Billing Manager

Billing Manager

  • Location

    London

  • Sector:

    Senior Appointments

  • Job type:

    Permanent

  • Salary:

    £70000 - £85000 per annum

  • Contact:

    Marc Harris

  • Contact email:

    marc.harris@wademacdonald.com

  • Job ref:

    MH3732_1631801028

  • Published:

    about 1 month ago

  • Expiry date:

    2021-10-16

  • Consultant:

    ConsultantDrop

Billings Manager - London - £85000

Our Client

Our client is one of the fastest growing telecommunications companies in the world, with growth at over 300% last year. An exciting organisation to join as not only are the transforming the industry, to bring connectivity to remote places for the first time, they also make sure that people come first in everything they do.

The Role:

The Billings Manager will be responsible for the governance, and on-going improvements to Order to Cash processes and management of products 'billing elements' being chargeable events both in quantity and price.

Responsibilities include:

  • Accountable for billing elements end-to-end product journey, order processing and in-life support and back-office operations being primarily bill accuracy and timeliness
  • Working with teams from across the business and to ensure accurate billing facilities timely cash flow and regulatory compliance
  • Driving positive net promoter scores for customer satisfaction
  • Responsible for defining team KPIs & driving performance of critical operational processes throughout the customer lifecycle
  • Establishing an agile customer first culture of continuous improvement
  • Drive operational effectiveness through systems, processes, and resourcing improvements
  • Working with the financial and legal team to ensure financial policies and procedures are implemented and appropriate financial controls are in place and adhered to such as Sarbanes Oxley

The Person:

  • Proven track record of leading Billing / Order to cash in a dynamic complex telecom's environment.
  • Broad knowledge of telecommunications process systems and organisation structures from networks to collections.
  • High level of confidence and the ability to manage ambiguity and challenge, influence, and debate with senior stakeholders.
  • Ability to constructively challenge Business strategy, tactics and performance

What You Will Receive In Return:

You will join an organisation that puts its people first. You will work in a collaborative environment where ideas and constructive debate are encouraged. You will help develop and implement strategies that will lead the organisation through a period of rapid expansion.

Billings Manager - London - £85000

Applications are encouraged from all candidates meeting or exceeding the minimum criteria for the role regardless of age, disability, gender, orientation, race, religion or ethnicity.