Account Coordinator - German and Italian - £20,000 - £23,000 - Hertfordshire

The company
My client, a world renowned brand with headquarters in Watford are looking for an Account Coordinator to join their Global Finance Support Team.

The role

You will be responsible for managing part of the order to cash process and delivering outstanding customer service to a wide range of Global Client Accounts, focussing on German and Italian regions - whilst following compliant internal processes.

Your duties will be:

• To manage customer orders
• To respond effectively to queries relating to customer orders and deliveries
• To manage deliveries in line with customer expectations, liaising with third party warehouses and other supply chain contacts
• To resolve customer complaints and invoice queries
• To raise credits & adjustments on customer accounts and to liaise with credit & collections to ensure any outstanding customer deductions are resolved in a timely manner
• To understand the operational requirements of key customers
• To ensure that customer account records are kept up to date for audit purposes
• To provide support for other members of the team
  

What you'll need to be successful

• German and/or Italian fluent Linguistics (+ English)
• Customer service and/or Sales Administration Experience
• Excellent communication skills
• An ability to work on own initiative
• Lotus Notes, Excel, Word and PowerPoint
• SAP experience would be an advantage
• An ability to prioritise workload
• Able to work under pressure
  

What you'll receive in return

• Flexible working (full time or part time)
• 25 holidays + 8 Bank holidays
• Opportunities for internal progression within departments
• Parking

How to proceed
This is an excellent opportunity please call James Adey on 01189 559 534 if this is of interest to you or click to apply.,

Account Coordinator - German and Italian - £20,000 - £23,000 - Hertfordshire

Applications are encouraged from all candidates meeting or exceeding the minimum criteria for the role regardless of age, disability, gender, orientation, race, religion or ethnicity.