Pension Administrator

Pension Administrator

  • Location

    Reading, Berkshire

  • Sector:

    Accountancy & Finance

  • Job type:


  • Salary:

    £18000 - £22000 per annum

  • Contact:

    Maximilian Courtnage

  • Contact email:


  • Job ref:


  • Published:

    8 months ago

  • Expiry date:


  • Consultant:


Pensions Administrator - Reading - £18000 - £22000 - Permanent

The company

Opportunity for a Pensions Administrator to join this impressive and well-established business based in the heart of Reading. As a business they are passionate about people and strive to offer both a progressive and professional environment.

Key Duties:

  • Performing various administration tasks e.g. handling of new entrants, leavers, retirements, transfers and deaths, this includes:

  • Adhering to best practice procedures in all aspects of pensions administration related tasks as defined by the Company.

  • Updating relevant pension administration databases and systems.

  • Logging and scanning post/correspondence.

  • Handling both Department for Work and Pensions (DWP) and HM Revenue and Customs (HMRC) queries.

  • Receiving and handling internal and external telephone queries.

  • Running automated systems calculations.

  • Performing manual benefits calculations.

  • Producing letters to 'draft standards' via Electronic Document Management system (EDM) in response to customer queries and arranging for them to be issued after checking.

  • Returning original documentation and certificates to customers.

  • Amending of, and with experience developing into checking non-financial work e.g. change of address.

  • Developing a basic knowledge and awareness of their clients and associated schemes.

  • Assisting the team with project related work e.g. bulk mailshots to scheme members.

  • Working closely with other departments/teams both internal and external to the Company in order to provide a total service to our clients. E.g. Pensions Accounts, Payroll, Administration Support and ITM (3rd party IT software provider).

  • Ensuring the accurate updating of time recording system (Virtual Office) for both chargeable and non-chargeable activities and meeting required utilisation targets.

  • Due to the changing nature of the business, the job holder may from time to time be required to undertake other activities of a similar nature that fall within their capabilities.

Applications are encouraged from all candidates meeting or exceeding the minimum criteria for the role regardless of age, disability, gender, orientation, race, religion or ethnicity.