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HR Advisor - German Speaking - 12 Mth FTC

HR Advisor - German Speaking - 12 Mth FTC

  • Location

    Berkshire, England

  • Sector:

    Human Resources, Interim

  • Job type:

    Contract

  • Salary:

    £27000 - £30000 per annum

  • Contact:

    Lucy-Emma Heath-Turrall

  • Contact email:

    lucy-emma@wademacdonald.com

  • Job ref:

    26308/002_1538384570

  • Published:

    about 1 month ago

  • Duration:

    12 months

  • Expiry date:

    2018-10-07

  • Consultant:

    #

HR Advisor - German Speaker - 12 Month FTC - Winnersh - £27,000 - £30,000

For this great German speaking role, the HR Shared Service Centre Advisors are the first point of contact for incoming HR queries that could not be resolved via self-service. They will handle all queries through a case management tool, responding to the majority of routine requests for information and advice and referring more complex cases to a HR Advisor in country. They also provide transactional/administration support along with reporting capability to enable the wider HR Services. This role will provide 1st line HR support to the business located in Spain.

Key features include:

  • Serve as first point-of-contact for HR queries from line managers and colleagues - providing accurate and timely information, advice and interpretation of UK and European HR policies, processes and issues.

  • For complex queries which require either detailed local knowledge/presence or ongoing support, refer to the HR Advisors in German

  • Provide dashboards, logs and reports containing data and analytics to the CoE and HRBPs for further analysis

  • Keep case management system up to date with all actions and ensure cases are closed out in a timely manner

  • Act as a 'Subject Matter Expert' taking the lead for a specific process / geography / business stream

  • Maintain excellent customer service behaviour.

  • Manage own workload and prioritise tasks to ensure SLAs are achieved

  • Health and safety issues

If you are a HR professional looking for your next exciting role and speak fluent German, do get in touch with Lucy-Emma @ Wade Macdonald ASAP!

HR Advisor - German Speaker - 12 Month FTC - Winnersh - £27,000 - £30,000

Applications are encouraged from all candidates meeting or exceeding the minimum criteria for the role regardless of age, disability, gender, orientation, race, religion or ethnicity.