Learning Delivery Account Manager

Learning Delivery Account Manager

Learning Delivery Account Manager

Posted: 28th November 2017
Location
Reading
Job Type
Category
Reference No.
25616/002_1511876575
Salary Currency
GBP
Salary from
40000
Salary to
50000
Salary per
annum
Salary Bracket
£50,000 - £59,999 per year
Salary
£40000 - £50000 per annum
Recruiter
Christina McGuire

Description

Learning Delivery Account Manager - Central Reading (various travel to national sites) - £40,000-£50,000

My client is looking for a Learning Delivery Account Manger to join their new and growing team. This is a key client and a supplier facing role where you will be accountable for managing relationships with their clients through the delivery of contracted services.

Responsibilities:

  • You will work closely with the internal business units and will take ownership for all aspects of engagement and client management to ensure that service excellence is achieved.

  • Part of this role will be to negotiation, implementation and management of governance controls to ensure all agreed deliverables and service levels are achieved.

  • Implementation of timely administration across all clients and associates including invoicing, time-sheets, contracts and general administration queries.

  • Internal reporting on the status and financial position of all projects.

To be considered for this role:

  • Have experience of managing large and complex client facing learning and development engagements.

  • Have the ability to manage expectations, challenge, and to debate and negotiate client needs.

  • Have effective management, delivery and development of contractual agreements.

  • Strong strategic and tactical problem solving.

  • Ability to continually strives for excellence and improve service delivery.

If this role sounds of interest to you, please get in contact with Christina McGuire @ Wade Macdonald!!

Learning Delivery Account Manager - Central Reading (various travel to national sites) - £40,000-£50,000

Applications are encouraged from all candidates meeting or exceeding the minimum criteria for the role regardless of age, disability, gender, orientation, race, religion or ethnicity.

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